LeanPivot Playbook 07

Traction & Growth Systems

Transform initial traction into systematic, predictable growth by optimizing conversion funnels, building retention systems, and scaling operations sustainably.

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11 Chapters
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Traction and Growth - Scaling Your Startup

Why Growth Systems Matter

Engineer a predictable growth machine for Series B readiness.

The Growth Inflection Point

Most startups that achieve initial traction fail to scale because they rely on founder-driven heroics rather than systems. This playbook teaches you to build growth engines that compound—where each customer acquired brings in more customers, each dollar invested generates predictable returns, and each process can run without founder intervention.

This playbook covers the critical transition from "Traction" to "Growth"—the phase where you transform sporadic wins into repeatable, scalable systems. Master growth loops, conversion optimization, retention engineering, and hypergrowth readiness to build a company that doesn't just grow, but scales.

What You'll Learn

Build your Growth Engine with these 11 chapters.

Core Components of Growth Systems

The four pillars of sustainable, scalable growth.

Growth Loops

Self-reinforcing systems where output becomes input, creating compounding growth that scales exponentially.

Conversion Optimization

Systematic testing and optimization of every stage in your funnel to maximize throughput and efficiency.

Retention Engineering

Building sticky products that deliver ongoing value, driving NRR above 100% and sustainable growth.

Hypergrowth Readiness

Building operational foundations that can sustain 3x+ annual growth without breaking.

Key Concepts You'll Master

Essential frameworks for building predictable growth engines.

Net Revenue Retention

The most important SaaS metric—learn why NRR above 100% means you grow even without new customers.

Growth Loop Architecture

Design viral, content, and paid acquisition loops that compound growth exponentially.

Product-Led Growth

Let your product drive acquisition, conversion, and expansion through freemium and self-serve models.

Churn Prediction

Build early warning systems to identify at-risk customers before they leave.

CAC:LTV Optimization

Master the economics of customer acquisition and lifetime value for efficient growth.

Expansion Revenue

Drive account growth through upsells, cross-sells, and increased usage.

Ready to Scale?

Transform your traction into systematic growth with the LeanPivot tool suite.

Works Cited & Recommended Reading
Growth Systems & Loops
  • 1. From traction to transformation: How ventures scale successfully. WhataVenture
  • 3. ARR Benchmarks for IAM Startups. Qubit Capital
  • 4. Two Metrics That Really Matter: Burn Multiple and Revenue per Dollar. Data Driven VC
  • 5. Growth Loops: Transcending AARRR Frameworks. Reforge
  • 6. Growth Loops: Engineering Exponential Growth in the AI Era. Medium
  • 7. Growth Wins When Built On A Solid Foundation of Retention & Engagement. Reforge
  • 8. Growth Flywheel Framework. Umbrex
  • 9. The Wonder Years of SaaS: Balancing Growth and Sales Efficiency. Scale Venture Partners
Bottleneck Analysis & Conversion
  • 10. 3 Ways to Identify a Bottleneck in Project Management. Asana
  • 11. Bottleneck Analysis Explained - Steps, Benefits & Tools. ProcessMaker
  • 12. Conversion Rate Optimization for Marketing & Product Teams. Heap.io
  • 13. Funnel Analysis Examples and Case Studies in 5 Industries. Amplitude
  • 14. The Beginner's Guide to SaaS Conversion Optimization. CXL
  • 15. How To Track and Optimize In-App Micro Conversion in SaaS? Userpilot
  • 16. What Are Micro Conversions, Why They Matter & 10 Examples. OptiMonk
Retention & Engagement
  • 17. A 5% Retention Lift Can Boost Profits by Up to 95%. Social.plus
  • 18. SaaS Retention Strategies That Stop the "Leaky Bucket". Freemius
  • 19. How Your Pricing Strategy Impacts ARR and Valuation. Monetizely
  • 20. How the Hook Model can give you better user retention. StriveCloud
  • 21. Hooked: Build Habit Forming Products (Nir Eyal). Brand Master Academy
  • 23. How to Build a Churn Prediction Model that Works. Custify
  • 24. How to build a customer churn model: A guide. Stripe
  • 25. Customer churn prediction for SaaS companies. Beyond the Arc
Marketing & Attribution
Infrastructure & Scaling
  • 33. Scaling your startup through cloud app modernization. AWS
  • 34. Why Microservices Could Be Your First Big Startup Misstep. KITRUM
  • 35. Microservices Patterns: Scalability and Resource Management. Paradigma Digital
  • 36. Agile Spotify Model: Squads, Tribes, Chapters & Guilds. Echometer
  • 39. What Is The Spotify Model? Product School
  • 41. 9 Things About Hiring for Hypergrowth. Mogel
  • 42. The Bottleneck Principle: Solving The Right Constraints. Forbes
Pricing & Expansion Revenue
  • 43. Land and Expand: Pricing Models for Expansion Revenue. Monetizely
  • 44. The In-Depth Guide to SaaS Pricing Models. Userpilot
  • 45. Usage-Based Pricing: The next evolution in software. OpenView Partners
  • 46. From Seats to Outcomes: Usage-Based Pricing. QuotaPath
  • 47. SaaS Pricing Models: Choosing the Right Revenue Architecture. Rework
  • 48. Customer health scores explained: Strategies for success. Moxo
  • 49. Using Customer Health Score for Growth Opportunities. Kapta

This playbook synthesizes research from Reforge, leading SaaS operators, and academic sources. Some book links may be affiliate links.