Chapter 1

Your Launch Preparation - What You Actually Need

Part of Playbook 5: Your Launch Strategy - From Idea to First Customer

From Layoff to Launch
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What You'll Learn

By the end of this chapter, you'll have actionable steps and a clear framework to move forward — no matter where you're starting from.

One of the most common things that keeps people from launching is a belief that they need to be fully prepared before they can start. They want a polished website, a logo, a full service menu, a business plan, and several case studies — before they've talked to a single client.

Here's the truth: none of that is required to get your first client. Your first client doesn't care about your logo. They care about whether you understand their problem and whether they trust you to help solve it.

This chapter is about stripping away the perfectionism and getting to what actually matters. Because every week you spend polishing things nobody asked for is a week you're not generating revenue. And right now, revenue isn't just a business metric — it's the thing that replaces the paycheck you lost.

The Preparation Trap

Let's talk about what's really going on when you feel like you need more preparation before you launch. It's not actually about being ready. It's about fear.

Building a website feels productive. Designing a logo feels like progress. Creating a 30-page business plan feels serious. But none of those activities put you in front of a person who might pay you money. And that's the point — they feel safe because they don't involve the possibility of rejection.

Here's a scenario you might recognize: Sarah spent eight years as a supply chain manager at a Fortune 500 company. When her division was restructured, she decided to start a supply chain consulting business. She spent the first six weeks designing a beautiful website, creating a logo with a professional designer ($800), printing business cards (another $200), and writing a detailed business plan. At the end of six weeks, she had spent $1,500 and talked to zero potential customers.

Meanwhile, her former colleague James took a different approach. He wrote a three-sentence positioning statement, made a list of 20 contacts, and started reaching out in week one. By the time Sarah's website was live, James had his first paying client.

The difference wasn't talent or effort. It was where they directed their energy. Sarah aimed for perfection. James aimed for traction.

You want to be James.

There's a name for this pattern: productive procrastination. It's when you stay busy doing things that feel important but aren't actually moving you forward. Designing a logo is productive procrastination. Researching LLC formation for three weeks is productive procrastination. Reading your tenth book on entrepreneurship instead of making your first call is productive procrastination.

The cure for productive procrastination is a launch checklist that focuses exclusively on what you need to have your first real conversation with a potential customer. Everything else gets added later, after you've validated that people actually want what you're offering.

What You Actually Need to Launch

Here's what you actually need to launch — and I mean genuinely need, not "nice to have" or "would feel more professional":

The Real Launch Checklist:

  • [ ] A clear positioning statement ("I help [X] solve [Y] so they can [Z]")
  • [ ] A list of 20 specific people who match your target customer
  • [ ] A way to schedule a call (a free Calendly link works fine)
  • [ ] A way to deliver your service (your expertise, a simple framework, and a regular call)
  • [ ] A way to collect payment (PayPal, Stripe, or even a simple bank transfer to start)
  • [ ] A one-page written summary of your offering (a Word or Google doc is fine)

That's it. Six items. Let's break each one down so you know exactly what "good enough" looks like.

Your Positioning Statement

This is one sentence that explains who you help, what problem you solve, and what outcome you deliver. You built this in Playbook 2, but let's refine it for launch.

A strong positioning statement follows this formula: "I help [specific audience] solve [specific problem] so they can [specific outcome]."

Examples:
- "I help mid-size manufacturers reduce supply chain disruptions so they can hit delivery targets consistently."
- "I help SaaS startups build their first data analytics pipeline so they can make product decisions based on real user behavior."
- "I help healthcare clinics streamline patient intake processes so they can see 20% more patients without adding staff."
- "I help government contractors navigate federal compliance requirements so they can win more contracts without the risk of audit failures."

Notice what these have in common: they're specific. They don't say "I help businesses succeed" or "I provide strategic consulting." Specific beats broad every time because specificity signals expertise. When someone hears "I help mid-size manufacturers reduce supply chain disruptions," they immediately think of someone who has that problem. When someone hears "I'm a business consultant," they think of nothing.

Test your positioning statement by saying it out loud to someone who doesn't know your industry. If they can repeat it back to you in their own words, it's clear enough. If they look confused, simplify it.

Your Prospect List of 20

This isn't a vague target market definition. This is a list of 20 real human beings — with names, companies, and a way to reach them. These should be people who:

  • Match your target customer profile
  • You have some connection to (former colleagues, LinkedIn contacts, friends of friends)
  • Are in a role where they experience the problem you solve
  • Have the authority or influence to hire you (or can introduce you to someone who does)

Where to find your 20:

  1. Your former colleagues. Not your closest friends at work — the people in other departments or at other companies who saw your work and respected it.
  2. LinkedIn connections in your industry. Search by job title, company size, and industry. Look for people you've interacted with, even briefly.
  3. People you've met at conferences or events. Check your email history for conference follow-ups.
  4. Friends of friends. Ask your network: "Do you know anyone who [has the problem you solve]?"
  5. Former clients or vendors from your corporate job who might benefit from your expertise independently.

Don't overthink this list. You're not committing to these 20 people forever. You're just identifying the first wave of conversations. Some will respond, some won't. Some will be a great fit, some won't. The goal is to start, not to be perfect.

A tip on quality versus quantity: It's tempting to pad your list with people you barely know. Resist that. A list of 20 people where you have a genuine connection to 15 of them is far more valuable than a list of 50 strangers. Your response rate from warm connections will be 3-5x higher than from cold outreach. Focus on the people who already know your name.

Your Scheduling Tool

You need a way for people to book a call with you without the back-and-forth of "Does Tuesday work? How about Thursday?" This friction kills momentum.

Set up a free Calendly account (or Cal.com, or any scheduling tool). Block off the times you're available for conversations and share the link. It takes 10 minutes to set up and makes you look professional without costing a penny.

Pro tip: Set your availability to mornings only for the first few weeks. This creates a subtle sense of scarcity and prevents your entire day from being chopped up by calls. It also leaves your afternoons free for preparation, follow-ups, and — let's be real — the emotional processing that comes with starting something new.

Your Delivery Plan

Before you talk to your first prospect, you need a rough idea of what working with you looks like. This doesn't need to be a detailed project plan — it needs to be a clear enough picture that you can describe it in two minutes.

Answer these questions:

  • What do the first two weeks look like? (Usually: discovery, assessment, or audit of their current situation)
  • What does an ongoing month look like? (Usually: regular check-ins, specific deliverables, progress tracking)
  • How do you communicate? (Weekly calls? Slack? Email? A combination?)
  • What does the client need to provide? (Access to data? Introductions to team members? Time for calls?)
  • What will they have after 90 days that they don't have today?

You'll refine this after your first client, but having a rough framework makes you feel confident in conversations and helps the prospect visualize what they're buying.

Here's an example delivery plan for a supply chain consultant:

Weeks 1-2: Assessment phase — review current supply chain processes, interview key team members, identify the three biggest bottlenecks.
Weeks 3-8: Implementation phase — develop solutions for each bottleneck, work with the team to implement changes, track initial results.
Weeks 9-12: Optimization phase — refine what's working, document processes, measure results, and present a 90-day impact report.
Ongoing: Monthly retainer for continued optimization, quarterly reviews, and on-call support for urgent issues.

Here's another example for a data analytics consultant:

Weeks 1-2: Data audit — assess current data infrastructure, identify key metrics the business should be tracking but isn't, and create a measurement roadmap.
Weeks 3-6: Build phase — set up dashboards, integrate data sources, build the first set of automated reports.
Weeks 7-12: Training and optimization — train the team on how to use the new tools, refine based on their feedback, add advanced analytics as needed.
Ongoing: Monthly retainer for maintaining dashboards, adding new metrics, and providing strategic analysis.

Your Payment Method

You need a way to send an invoice and receive payment. That's it. For your first client, this can be remarkably simple:

  • Stripe — Professional, easy to set up, sends automatic invoices. Small processing fee (2.9% + 30 cents per transaction).
  • PayPal — Most people already have it. Easy invoice creation. Similar processing fees.
  • Bank transfer — Free, but requires sharing your bank details. Some clients prefer this for larger amounts.
  • Wave or FreshBooks — Free invoicing tools that look professional and track payments automatically.

Don't set up a complex accounting system yet. You need one thing: the ability to send an invoice and receive payment. Everything else can wait until you have three clients and a monthly revenue that justifies the investment.

Important note on getting paid: Many new consultants feel awkward about money. They undercharge, they delay invoicing, or they offer discounts nobody asked for. Don't do that. You're providing professional services that have real value. Sending an invoice isn't pushy — it's professional. We'll cover pricing in more detail in Chapter 4, but for now, know that your payment method should be set up and ready before your first conversation.

Your One-Page Offering

This is a simple document — a Google Doc or a one-page PDF — that summarizes what you do. Think of it as the thing you'd attach to an email when someone says "Can you send me more information?"

It should include:

  • Your positioning statement
  • A brief description of who you help (2-3 sentences)
  • What your service includes (bullet points)
  • Your typical engagement structure (e.g., "3-month initial engagement with monthly retainer")
  • One or two sentences about your background
  • Your contact information

That's it. No design work needed. No fancy graphics. Just clear, honest information that a prospect can skim in 60 seconds and understand what you offer.

Here's a template you can use right now:

[Your Name] — [Your Service Area]

I help [specific audience] [solve specific problem] so they can [achieve specific outcome].

Who I work with: [2-3 sentences describing your ideal client]

What I do:
- [Deliverable 1]
- [Deliverable 2]
- [Deliverable 3]

How it works: [Brief description of your typical engagement — timeline, meeting cadence, deliverables]

About me: [2-3 sentences about your relevant experience]

Contact: [Email] | [Phone] | [Calendly link]

What's NOT on the List (and Why)

Notice what's not on the list:

A website. You don't need one yet. Your first three clients will come from direct outreach and conversations, not from Google searches. Build a website after you have paying clients and know exactly what message resonates — that way you won't have to redesign it three times.

A logo. A logo doesn't sell consulting services. Your expertise sells consulting services. Spend $0 on a logo right now. If it makes you feel better, pick a clean font and use your initials. That's your logo for the next six months.

Business cards. When was the last time you hired someone because of their business card? Exactly. Skip them.

An LLC. Eventually, yes — get a legal structure set up. But an LLC doesn't block you from getting your first client. You can operate as a sole proprietor initially and formalize your legal structure once you have revenue. Talk to an accountant when you're ready, but don't let this delay your launch by even one day.

A formal business plan. Business plans are useful for raising investment capital. You're not raising capital — you're starting a service business. Your "plan" is: find a customer, deliver great work, find another customer. That's the plan for the first 90 days, and it's the only plan you need.

A marketing budget. Your first clients come from conversations, not advertising. Don't spend a dollar on marketing until you've exhausted your personal network and referral channels. That's likely months away.

Social media presence. You don't need an Instagram account, a TikTok strategy, or a content calendar. You need 20 conversations with potential customers. Social media can come later, once you know what message resonates and who your audience really is.

Your Four-Week Launch Prep

Here's your week-by-week plan to get from "I want to start a business" to "I'm ready to have real conversations with real prospects":

Week 1: Positioning and Validation
- Write your positioning statement using the formula above
- Test it with three people (friends, former colleagues, mentors) and refine based on their reactions
- Have at least one informal conversation with someone in your target market — not to sell, just to test whether your positioning resonates
- Deliverable: A positioning statement you can say confidently in 10 seconds

Week 2: Build Your Prospect List
- Create a spreadsheet with these columns: Name, Company, Role, Connection (how you know them), Contact Method, and Status
- Fill in 20 names — real people, not categories or company names
- Rank them 1-3 by how likely they are to respond (1 = very likely, 3 = long shot)
- Deliverable: A list of 20 real prospects ready to contact

Week 3: Design Your Delivery
- Answer the five delivery questions listed above
- Write a rough outline of what a 90-day engagement looks like
- Decide on your pricing (refer to Playbook 3 for pricing strategy)
- Create your one-page offering document
- Deliverable: A clear description of what working with you looks like

Week 4: Set Up Logistics and Practice
- Create your Calendly (or similar) account with available times
- Set up your invoicing tool (Stripe, PayPal, or Wave)
- Write your outreach message (we'll cover this in detail in Chapter 2)
- Practice your positioning statement and 30-second pitch with someone you trust
- Deliverable: All logistics ready, message drafted, confidence built

Now you're ready. Everything else is iteration.

The Emotional Side of Launch Prep

Let's be honest about something. The four-week plan above is simple. You could probably knock it out in two weeks if you were focused. So why does it feel so hard?

Because launching means accepting that your corporate career is behind you — at least for now. It means stepping into an identity that feels unfamiliar. Yesterday you were a Senior Director at a respected company. Today you're... what? A freelancer? A consultant? A startup founder?

This identity shift is real, and it's okay to feel uncomfortable with it. But here's what I want you to understand: you're not starting from zero. You're starting from years of experience, a network of professional relationships, and a set of skills that people need. The only thing that's new is the wrapper. You're packaging the same expertise in a different format.

Some days during this four-week prep, you'll feel excited and energized. Other days you'll feel like a fraud. Both feelings are normal. The key is to keep moving through the plan regardless of how you feel on any given day. Motivation comes and goes. Habits and systems carry you forward.

Every successful consultant I've worked with has felt this discomfort. The ones who succeed are the ones who launch anyway.

Exercise: Your Pre-Launch Audit

Before you move to Chapter 2, complete this audit. For each item, mark it as Done, In Progress, or Not Started:

  1. Positioning statement written and tested — Can you say it in one sentence? Have you tested it with at least two people? (Done / In Progress / Not Started)
  2. Prospect list of 20 names — Are these real people with real contact information? Are they ranked by likelihood of response? (Done / In Progress / Not Started)
  3. Scheduling tool set up — Can someone book a call with you right now? (Done / In Progress / Not Started)
  4. Delivery plan outlined — Can you describe what working with you looks like in two minutes? (Done / In Progress / Not Started)
  5. Payment method ready — Can you send an invoice today if someone says yes? (Done / In Progress / Not Started)
  6. One-page offering written — Do you have a simple document you can send to an interested prospect? (Done / In Progress / Not Started)

If four or more items are "Done," you're ready to move to Chapter 2. If most are "In Progress," give yourself one more week and come back. If most are "Not Started," go back to the four-week plan and commit to a start date.

The goal isn't perfection. The goal is readiness. And readiness doesn't mean "I've thought of everything." It means "I have enough to start a real conversation with a real person about a real problem."

Key Takeaways:

  • You don't need a website, logo, or business plan to get your first client
  • The real launch checklist is: positioning statement, prospect list, scheduling tool, delivery plan, payment method, and one-page offering
  • Four weeks of focused preparation is enough to be ready — perfection is the enemy of progress
  • Everything you build after this point is iteration based on real client feedback
  • The preparation trap is really a fear trap — recognize it and launch anyway
Key Takeaways
  • You don't need a website, logo, or business plan to get your first client
  • The real launch checklist is: positioning statement, prospect list, scheduling tool, delivery plan, payment method, and one-page offering
  • Four weeks of focused preparation is enough to be ready — perfection is the enemy of progress
  • Everything you build after this point is iteration based on real client feedback

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